After nearly 10 years of renting our lake house, we’ve learned that repairs rarely happen at a convenient time. From broken appliances and emergency service calls to a major exterior renovation, here’s how we handle repairs when guests are staying or already booked—while keeping communication and the guest experience at the centre of it.

Listing our lake house on both Airbnb and Vrbo has given us more visibility, more booking opportunities, and a better sense of which platform performs best for our property. Here’s my honest experience managing both platforms, avoiding double bookings and why I’d still choose to be on both.